General Mercantile PLC

General Mercantile PLC corporate building with partner branding

Authorised lines

General Mercantile is an exclusive distributor for

Building brands and connecting markets through official channels, protected warranties, and accountable after-sales delivery.

Client confidence

Trusted by 75+ active clients

From federal programmes to commercial enterprises, buyers return to General Mercantile for traceable supply, disciplined delivery, and accountable after-sales — year after year.

75+

Institutional & corporate clients

24/7

Critical support for contracted sites

100%

Documented handover & warranty path

Banking and enterprise trust

Trusted by 75+ clients

Major banks, utilities, telecom, UN programmes, and enterprise operators across Ethiopia trust General Mercantile PLC for reliable supply and accountable after-sales support.

Ethiopia coverage map

Operational footprint and service presence across key regions and cities.

Products

Various product ranges

Explore core categories from our product catalogue. Click any card for full listings and details.

Generators

Water pumps

Electric power tools

EV charger systems

Vehicles & fleet supply

Who we serve

Sectors & programme types

Structured supply for regulated environments — documentation, lead time discipline, and field support included.

Government & public sector

Ministries, utilities, regional bureaus — tender-compliant delivery.

UN, NGOs & multilaterals

UN agencies, donor-funded projects, international missions.

Defence & security

Power resilience and workshop capability for critical sites.

Healthcare & hospitals

Backup power, water supply, and facility-critical equipment.

Education & research

Schools, universities, labs — scalable packages.

Banking & financial services

Branches, data rooms, HQ — uptime-focused solutions.

Embassies & diplomatic missions

Discrete logistics and specification-grade equipment.

Telecom, industry & manufacturing

Network-critical power, workshops, and MRO supply for plants and operators.

Assurance

Quality, compliance & documentation

Institutional buyers need more than a price list. We align supply to manufacturer standards, local regulations, and your internal audit trail.

Genuine sourcing

OEM and authorized-channel equipment with traceable serials where applicable.
Factory & test docs

Datasheets, test certificates, and packing lists structured for finance and QA review.
Installation & commissioning

Method statements, safety briefings, and signed handover protocols.
Warranty & spares

Coordinated warranty registration and spare-parts planning for the full asset life.

Technical vetting

Load, environment, and fuel strategy checked before we quote.

Logistics control

Consolidation, customs, and site delivery with status updates.

Field execution

Supervised install and commissioning to manufacturer norms.

Lifecycle partnership

Maintenance, spares, and upgrades — we stay accountable.

How we work

From enquiry to long-term support

Discovery

Requirements, standards, site constraints, and timeline captured in writing.

Proposal

Technical options, BOM clarity, lead times, and commercial terms — structured for approval.

Delivery & install

Mobilization, installation, testing, training, and formal handover.

After-sales

Planned maintenance, spares, and rapid response — we treat assets like our own.

Start a project View services

Portfolio

Supplied, installed & commissioned projects

Selected power projects delivered for strategic national infrastructure and financial institutions.

Flagship infrastructure

875 kVA PRAMAC generator

Supplied, installed, and commissioned an 875 kVA PRAMAC generator powered by a Cummins engine for a high-demand construction power application.

Capacity delivered: 875 kVA

National project support

GERD construction power support

The Grand Ethiopian Renaissance Dam construction programme is powered by PRAMAC generators supplied through our institutional delivery pipeline.

Programme: Critical power continuity

Financial sector rollout

Nib Bank multi-site installations

Supplied and installed different generator capacities for Nib Bank branch and facility operations, with delivery scale exceeding 45 generator sets.

Delivered fleet scale: 100+ generator sets

View more projects →

Authorized lines & OEM-aligned supply

Exclusive and sole-agency relationships with global manufacturers — protecting warranty, authenticity, and technical continuity for your fleet.

Exclusive distributor brands represented by General Mercantile

Explore brands →

Capabilities at a glance

End-to-end industrial supply — from specification to commissioning and ongoing care.